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Contact La Roche Posay Customer Service

La Roche Posay Phone Numbers and Emails

Toll-Free Number:

  • (800) 560-1803
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La Roche Posay Emails:

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La Roche Posay Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    63% phone 37% email
  • The best phone number to call La Roche Posay is 8005601803.

  • The longest wait times are on Monday and Thursday, while the shortest are on Saturday. The average call time is 12 minutes.

  • Be prepared for the call as La Roche Posay may ask you for the following information to identify you as a customer: email, phone number or first and last name.

View full overview ›

How to Contact La Roche Posay?

Most Popular Number:

(800) 560-1803
Total calls: 46 Issues resolved: 2 Last call: Nov 13, 2025

La Roche Posay customer service phone number is 800-560-1803. This is a toll-free lien for various consumer inquiries and issues. Get connected with a company representative to learn more about available products, sales and discounts, address issues regarding delivery payments, get assistance with order management, and more. La Roche Posay customer support phone line is available Monday through Friday from 9 am to 7 pm EST.

If you want to contact the company via email, send your message to larocheposayusa@gmail.com. La Roche Posay email for legal inquiries is dmaca@loreal.com. As an alternative to sending an email, you can also submit your inquiry via La Roche Posay website or get in touch with the company on Instagram, Facebook, and Twitter.

La Roche Posay headquarters is located in New York. La Roche Posay address for the main US office is 10 Hudson Yards, New York, New York 10001, United States. To contact the company via regular mail, send your letters to this address. Sure, if you seek immediate assistance, it’s better to reach out to the support team via phone or email.

La Roche Posay support phone line operates on weekdays from 9 am to 7 pm EST. La Roche Posay office is open Monday through Friday from 9 am to 7 pm as well. The operation hours may change during the holidays, so if you want to schedule an appointment, contact the company beforehand to get information about the hours during the holidays.

Currently, there is no option of contacting the support team via La Roche Posay chat. However, customers can fill out an online form and submit their message via La Roche Posay website. To do that, please go to the “Contact Us” page (you can find the hyperlink to follow at the bottom of the page) and provide the requested information.

PissedConsumer Club

Contact Information

La Roche Posay Website:

La Roche Posay Help Center:

Corporate Office Address:

La Roche-Posay
10 Hudson Yards
New York, New York 10001
United States

Other Info (opening hours):

Operation Hours:

Monday - Friday: 9 am - 7 pm EST

More contact details

La Roche Posay Rating Based on 7 Reviews

Rating details

1.7
more details
Customer service
Website
Reliability
Price Affordability

Rating stats

Rating trend

How Good is La Roche Posay's Customer Service?

Vera M Jrf
Vera M Jrf
Feels Disappointed | Jul 26, 2025

Need help canceling subscription

Read full quote
Jakoby Soh
Jakoby Soh
Feels Disappointed | Aug 21, 2024

The customer care person was very understanding and said she would expedite the problem

Read full quote

Summary of La Roche Posay Customer Service Calls

46 TOTAL
CALLS
12:15 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call La Roche Posay?

Request for Information Question:

  • “Discuss trestments”
  • “To check authenticity”
  • “No confirmation for my already paid for order”

Product/ Service Question:

  • “Nit getting the product”
  • “Trying to find a product. The ChatGPT person connecting me to this place where I had to give my credit card for the doctor to call. I don’t feel it is legitimate. Please call me. I only want to speak to Laroche Posay company.”
  • “A query why it’s not possible to purchase the hyper allergenic mascar in any pharmacy in Ireland any more?”

Shipping and Delivery Question:

  • “Not received my order (parcel) yet !”
  • “Item missing from my delivery”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Want to cancel order”

Employment Question:

  • “Job opportunities”

Cards Question:

  • “Creditcard unsettled transaction”

Account Question:

  • “Stop subscription”

Other Question:

  • “Skin care”
  • “Advertising”
  • “Email”

Compare La Roche Posay Customer Service To

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